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Privacy policy

Last updated: October 23, 2026

The short version: your files, and what you do with them, never leave your Mac. No account, no usage analytics, no tracking. Our apps only send the little technical data listed below: update checks, what it takes to limit a website license to 3 Macs, and an anonymous report if Folia Files crashes or freezes, which you can turn off. When you buy or write to us, we keep only what we need to deliver your license and answer you.

Who we are

Folia Files is made by Wonderlink SL, NIF B10564698, España (“we”). We are responsible for the processing described on this page. Contact: support@foliafiles.com.

The app

Folia Files works on your Mac. It has no account and contains no analytics, advertising or tracking code. Your files, file names, search index, text recognized in images, suggestions and settings stay on your Mac and are never sent to us.

  • Update check (website edition). Once a day, Folia Files downloads a small file from foliafiles.com to see whether a new version exists. The request carries the app's version number and, for this automatic check, where the Mac is in the trial: its day of the trial, trial over, or licensed. It contains no personal data; like any web request, it shows your IP address to our host. We count these checks day by day, by version and by trial state, keeping nothing that could tell who made them or identify the Mac.
  • Folia Files Companion (App Store edition). At most once a day, the companion downloads a small file from foliafiles.com to see whether a new version of itself exists, and downloads that version from foliafiles.com only if you agree. Like the app's check, it contains no personal data and is only counted day by day, without any identifier.
  • License (website edition). A license works on 3 Macs at a time. When you activate it, then once a day when the Mac is online, Folia Files sends foliafiles.com your key, an identifier of this Mac derived from its hardware number (which can't be turned back into that number), its name, its model and the macOS and app versions. This lets us limit the license, and lets you see your Macs and free one. Nothing else is sent.
  • Connections you set up (SFTP, clouds, network shares) link your Mac directly to those services. Passwords are stored in the macOS Keychain and cloud sign-ins happen in your browser, with the provider. We never see them.
  • Apple Intelligence features, when available, run on your device.
  • Map module. To place your photos on a map, Folia Files reads their GPS coordinates on your Mac. The map itself comes from Apple Maps, which, like any map app, receives the area shown. If you turn on place names, the coordinates of the selected photo or of the map's center are sent to Apple to look up the name of the place. None of this reaches us; Apple's privacy policy applies.
  • App Store edition. Apple handles the download and the purchase; Apple's privacy policy applies to them.
  • Crash reports (both editions). If Folia Files crashes or stops responding for a few seconds, it sends us a technical report so that we can fix the problem: the app and macOS versions, the Mac model, its language, what the app was doing at that moment (the functions running and the error message) and an identifier drawn at random on this Mac, unrelated to your license. Your file and folder names, your user name and the Mac's name are removed before sending. We keep these reports for 12 months at most. You can turn them off in Settings › General, where the latest reports sent can be viewed.

This website

We don't use cookies, analytics tools or advertising on foliafiles.com, with one exception: the purchase page loads the checkout of Paddle, our reseller (Paddle.js and its payment form, served by Paddle), which may set its own cookies and collect technical data to process the payment and prevent fraud; Paddle's privacy policy applies to them. Elsewhere, your browser only keeps a few preferences on your device, such as the language you chose. We only count, day by day, how many times the app is downloaded, from which country and on which system (Mac, iPhone, Windows…), keeping nothing that could tell who downloaded it: our host works out the country from the request, the IP address is not kept, and requests from robots are counted apart. To know what brings visitors, we also count, day by day, visits (and on which system: Mac, iPhone, Windows…), downloads and purchases by where they came from: the label of a link we published (such as ?ref=producthunt or utm_source), or else the name of the site you came from (such as google or reddit.com, never the page or what you searched for there). This source follows your visit in the pages' address (?ref= or ?via=); it says nothing about you, and nothing is stored on your device. On the purchase page, we also count, day by day, how far the checkout goes (page opened, payment form shown, email entered, payment method chosen, payment started, refused with the reason code given by Paddle, completed), without your email address or anything else that could tell who you are. And if a page of the site runs into a programming error, your browser sends us the error message, where it happened in our code, the page's path (without its parameters) and the browser's name and version, so that we can fix it; nothing else, and the IP address is not kept. The site is hosted by Cloudflare, which processes technical data (such as IP address and browser type) to deliver pages and protect them against abuse.

Purchases

Website purchases are processed by Paddle.com, our reseller and Merchant of Record. Paddle collects what is needed for payment, taxes and fraud prevention (such as your name, email address, country and payment details) under its own privacy policy. Paddle shares with us your name, email address, country and the details of your transaction so that we can deliver your license.

Your license

To deliver your license and let you recover it, we keep your email address, your name if you gave it, your license keys, the transaction ID, your language and the purchase date. For each activated Mac, we also keep its identifier, name, model, macOS and app versions, the country it connects from (worked out by our host, without keeping the IP address) and the dates of its activation and last check. License emails go through our email delivery provider. We keep this information as long as you might need to recover your key, and as long as tax and accounting rules require. You can ask us to delete it at any time; we'll keep only what the law requires.

Support

When you write to us, we use your message and email address to answer you, and keep the conversation as long as it is useful to help you. To prepare our answers, we may pass your message to an artificial intelligence service (Anthropic), which doesn't use it to train its models; every answer is read and sent by a person.

Legal bases

We process data to perform our contract with you (delivering and recovering your license, support), to meet legal obligations (accounting and taxes), and in our legitimate interest in keeping the website secure. Crash reports rely on our legitimate interest in fixing the app's defects; you can object by turning them off.

Service providers

Paddle (payments), Cloudflare (hosting, storage of licenses and support messages), our email delivery provider and Anthropic (help drafting support answers) process data on our behalf or as independent controllers. Some of them may process data outside the European Economic Area, under appropriate safeguards such as the European Commission's standard contractual clauses.

Your rights

Under the GDPR you can access, correct, delete or export your data, and object to or restrict its processing. Write to support@foliafiles.com. You can also lodge a complaint with a data protection authority — in Spain, the Agencia Española de Protección de Datos (aepd.es).

Changes

If our practices change, we will update this page and the date above.

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