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Answers to the most common questions — and a real person when you need one.
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Tell us your macOS version and your Folia Files version (Folia Files › About Folia Files).
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Folia Files 1.0 for macOS 14 or later.
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What we collect: as little as possible.
Read the policyFrequently asked questions
Open System Settings › Privacy & Security › Full Disk Access and switch Folia Files on. It lets Folia Files open every folder without asking one at a time — the welcome screen walks you through it.
The website edition checks this site for a new version once a day and offers to download it; you can also check at any time from the app menu. The App Store edition updates through the App Store.
Copy it again from the email, in one piece — or simply click the Activate button in that email. Still no luck? Write to us with your order number.
Quit it and move it from Applications to the Trash. Its settings live in ~/Library/Application Support/Folia Files if you want to remove them too.
It works alongside it. Use Folia Files for everything you do with files — you can even make it the default, so “Show in Finder” in other apps opens Folia Files instead.
For the essentials, yes: in the website edition, a Folia Files panel appears next to the Open and Save dialogs of every app, with the folder open in Folia Files, your favorites and your recent folders. It relies on macOS's Accessibility permission, which Apple doesn't grant to App Store apps — that's why it's only in the website edition.
Browsing, previews and everyday file operations keep working, free, for good. The tools, Space Lens, connections and the other advanced features wait for a license.
No. You pay once, $49.99, and your license is yours for good.
All of yours. The same key activates Folia Files on every Mac you use.
Same app, same price. The website edition includes a few extras Apple's sandbox doesn't allow (servers and clouds, sync, vaults, Mac care, terminal…). Purchases don't transfer from one to the other. Compare editions.
Folia Files is a native Mac app for macOS 14 or later.
No. There's no account and no analytics. Indexing, text recognition and suggestions run on your Mac. The website edition checks this site for updates once a day; payments are handled by Paddle. Details in our privacy policy.
They rely on rclone, the free open-source tool. Install it once (brew install rclone) and Folia Files handles the rest — no macFUSE, no admin rights. Network shares (SMB, AFP, NFS, WebDAV, FTP) need nothing extra.
It happens. Enter your email address and we'll send it again.
Yes, within 14 days of purchase, through our reseller Paddle: use the link in your receipt, or write to support@foliafiles.com.
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Folia Files is built for exactly that: every operation is logged and can be undone, deletions go to the Trash, and moving to another disk keeps the originals until everything has been copied.